565bd Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") applies to all users of the 565bd platform accessible at https://565bd.vip ("the Platform", "we", "us", "our"). It describes our practices regarding the collection, use, storage, disclosure, and protection of personal information provided by or collected about users ("you", "the Player", "the User") in connection with your use of any part of the 565bd platform, including account registration, deposits, game play, withdrawals, bonus claims, and customer support interactions.

By registering an account on 565bd, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal information in the manner described herein. If you do not agree to this Policy, you must not create an account or use any feature of the 565bd platform. This Policy should be read together with the Terms & Conditions and the Responsible Gaming Policy.

565bd collects personal information from users across several distinct touchpoints: at the point of account registration, during identity verification, through ongoing platform activity, via payment transactions, and through your interactions with our customer support team. The categories of data we collect are described below.

565bd does not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a minor, we will delete it promptly and permanently close the associated account. We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data beyond what is strictly necessary for identity verification purposes.

565bd processes your personal information only for specified, lawful purposes. We do not use your data in ways that go beyond the purposes described in this Policy without first obtaining your explicit consent or being required to do so by applicable law. The primary purposes for which we process personal data are as follows:

• Account management: Creating, maintaining, and administering your 565bd account, including password resets, security alerts, and account setting changes.
• Identity verification and KYC compliance: Verifying your identity and age (18+) in accordance with our anti-money-laundering obligations and responsible gaming commitments. This may involve cross-referencing your documents with third-party verification services.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and local bank transfer. Your payment details are used exclusively to process your transactions and conduct fraud screening.
• Game delivery and platform operation: Enabling you to access and play games, place bets on cricket and other sports, participate in tournaments, and use all features of the 565bd platform.
• Bonus and promotion administration: Tracking wagering requirements, crediting bonus funds, calculating cashback, and verifying eligibility for promotional offers.
• Customer support: Responding to your queries, resolving disputes, and processing complaints with access to your account history where necessary.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, bonus abuse, multiple account creation, and unauthorised access to the platform.
• Responsible gaming compliance: Monitoring play patterns to identify signs of problem gambling, applying self-exclusion or deposit limits at the player's request, and fulfilling our duty-of-care obligations.
• Legal and regulatory compliance: Retaining records as required by applicable law, responding to lawful requests from regulatory or law enforcement authorities, and defending legal claims.
• Platform improvement: Analysing aggregated, anonymised usage data to improve game selection, site performance, and user experience. This analysis does not involve individual profiling for marketing purposes.
• Direct communications: Sending you transactional notifications (deposit confirmations, withdrawal approvals, bonus credits) and, where you have opted in, promotional communications about new games, offers, and platform features. You may opt out of promotional communications at any time by contacting support.

The 565bd platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how the platform is being used. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

We use the following categories of cookies on the 565bd platform:

• Strictly necessary cookies: These are essential for the platform to function. They maintain your login session, remember your currency setting (Bangladeshi Taka, ৳), and ensure that your account balance and game state are preserved as you navigate between pages. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These collect anonymised information about how users interact with the platform — which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used in aggregate form to improve the platform experience. No individual user is identified through performance cookies.
• Functionality cookies: These remember preferences you have set within your account, such as your preferred game category or notification settings, so that these do not need to be re-entered on each visit.
• Security cookies: These are used to detect and prevent fraudulent activity, including detecting whether multiple accounts are being operated from the same device or browser session.

565bd does not use third-party advertising cookies or behavioural profiling cookies. We do not participate in cross-site tracking networks. You may manage or delete cookies through your browser settings at any time, though disabling strictly necessary cookies will impair your ability to use the 565bd platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

565bd shares personal data with third parties only in limited, controlled circumstances described below. In all cases, third parties who receive personal data from 565bd are contractually required to process that data securely, use it only for the specified purpose, and not disclose it further without our authorisation.

• Game providers: To deliver games on the 565bd platform, we work with certified game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers may receive a session token and account-level identifiers (not your full identity data) for the purpose of delivering game content and maintaining fair play records. Game providers are independently certified and operate under their own data protection policies.
• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, your mobile wallet number and transaction amount are shared with the respective payment provider solely to process that transaction. Bank transfer details are shared with the relevant bank for the same purpose. No additional personal data is passed to payment processors beyond what is strictly required to complete the transaction.
• Identity verification services: Where KYC or age verification is required, your identity documents and personal details may be shared with a third-party verification service provider. This service checks your submitted information against reference databases to confirm authenticity. Verification data is not retained by the verification provider beyond the period necessary to complete the check.
• Fraud prevention and AML screening: To fulfil our anti-money-laundering and fraud prevention obligations, we may cross-reference account activity and financial data with industry-standard screening databases. This is a legal obligation, not a choice.
• Legal and regulatory authorities: 565bd will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, pursuant to a valid legal order, or where disclosure is necessary to protect the safety of users or third parties.
• Business successors: In the event of a merger, acquisition, or sale of all or part of the 565bd business, user data may be transferred to the acquiring entity as part of that transaction. Affected users will be notified of any such transfer and the terms under which their data will continue to be processed.

565bd does not share personal data with social media platforms, advertising networks, data aggregators, or any commercial third party for marketing, profiling, or resale purposes. All third-party data processors engaged by 565bd are subject to data processing agreements that enforce security standards, purpose limitation, and confidentiality obligations consistent with this Policy.

565bd retains personal data for as long as is necessary to fulfil the purposes described in this Policy, to maintain your active account, and to comply with applicable legal and regulatory obligations. The following retention periods apply:

When the retention period for a particular data category expires, 565bd will securely delete or anonymise that data. Anonymised data (from which no individual can be identified) may be retained indefinitely for aggregated statistical analysis and platform improvement purposes. Where data is retained beyond the period strictly necessary for its original purpose, it is archived securely with access restricted to authorised compliance personnel only.

Protecting your personal and financial information is a core operational priority for 565bd. We implement a comprehensive set of technical and organisational security measures designed to prevent unauthorised access, accidental loss, alteration, or disclosure of personal data held on our systems.

• SSL/TLS encryption: All data transmitted between your device and the 565bd platform is encrypted using industry-standard SSL/TLS protocols. This applies to all account pages, game sessions, deposit and withdrawal flows, and support communications. Look for the padlock icon in your browser's address bar to confirm your connection is encrypted.
• Encrypted data storage: Sensitive personal data — including identity documents, payment details, and account credentials — is stored in encrypted form on our servers. Encryption keys are managed through a secure key management system with strict access controls.
• Access controls: Access to personal data held by 565bd is restricted on a need-to-know basis. Staff members who do not require access to personal data to perform their role are denied that access. Access rights are reviewed regularly and revoked immediately upon staff departure or role change.
• Password hashing: Account passwords are never stored in plain text. All passwords are hashed using strong cryptographic algorithms before storage. 565bd staff cannot read your password — only you know it.
• Fraud and intrusion monitoring: Our systems are monitored continuously for suspicious activity, including unauthorised login attempts, abnormal transaction patterns, and network intrusions. Automated alerts trigger immediate investigation when anomalies are detected.
• Regular security assessments: 565bd conducts periodic security reviews of its infrastructure, application code, and data handling procedures to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to your rights and freedoms, 565bd will notify affected users promptly and take all necessary steps to contain and remediate the breach. You can help protect your own account by using a strong, unique password, not sharing your login credentials, and logging out of your account when using shared devices.

As a user of the 565bd platform, you hold a number of rights in relation to your personal data. 565bd is committed to honouring these rights in a timely, transparent, and accessible manner. To exercise any of the rights described below, contact our privacy team by email at [email protected] with the subject line "Privacy Rights Request" and a description of your request. We will acknowledge your request within 72 hours and aim to resolve it within 30 days.

• Right of access: You have the right to request a copy of the personal data that 565bd holds about you. We will provide this in a readable format, typically by secure email, within 30 days of your request.
• Right to rectification: If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected. Account-level information such as your email address or mobile number can be updated directly through the account settings page. For identity data, contact support.
• Right to erasure: You may request that 565bd delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you believe we have processed it unlawfully. Note that certain data must be retained for legal and regulatory reasons (see Section 5) and cannot be erased on request alone.
• Right to restrict processing: You have the right to ask us to restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being disputed, or while a complaint is under investigation.
• Right to data portability: Where we process your data on the basis of your consent or in the performance of a contract, you have the right to receive your data in a structured, machine-readable format and to request that it be transmitted to another service provider where technically feasible.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your individual rights and freedoms override those interests.
• Right to withdraw consent: Where 565bd processes your personal data on the basis of your consent (for example, for receiving promotional communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

565bd will not charge a fee for handling privacy rights requests in standard circumstances. We may charge a reasonable administrative fee where requests are manifestly unfounded, excessive, or repetitive, or where additional copies of data are requested beyond the first. We reserve the right to decline requests that would require us to breach a legal obligation or infringe on the rights of other individuals.

565bd reserves the right to update or amend this Privacy Policy at any time. When material changes are made — changes that significantly affect how your data is used or your rights regarding that data — we will notify registered users via the email address associated with their account at least 14 days before the updated Policy takes effect. For minor or clarifying changes, we will update the "Last updated" date at the top of this Policy and publish a notice on the platform.

Your continued use of the 565bd platform following notification of a material Policy update constitutes your acceptance of the revised Policy. If you do not accept the updated Policy, you must cease using the platform and may request account closure by contacting our support team. Continued use of specific features after a targeted consent update (e.g., a new type of processing that requires fresh consent) will be treated as consent only if you have affirmatively acknowledged the new terms through the applicable in-platform prompt.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 565bd handles your personal data, you are encouraged to contact us in the first instance using the details below. We take privacy complaints seriously and will investigate and respond to all complaints within a reasonable timeframe.

This Privacy Policy was last reviewed and updated in January 2026. It applies to all users of the 565bd platform regardless of the device or method used to access the platform, including web browsers, mobile browsers, and any future 565bd mobile application.